At 1st Step Shoes & Bags, we offer reliable and convenient delivery services across Pakistan.

📦 Shipping Charges

We offer free delivery based on your payment method:

Prepaid Orders : Free delivery on orders of Rs. 3,000 or above

Cash on Delivery (COD): Free delivery on orders of Rs. 5,000 or above

For orders below these amounts:

Prepaid Orders (Below Rs. 3,000): Flat Rs. 199 Delivery Charges
Cash on Delivery (Below Rs. 5,000): Flat Rs. 199 Delivery Charges

If you need further details regarding delivery charges, feel free to contact us at 0311 1178101 or reach out via our social media channels.

⏱️ Delivery Timeline

According to our standard shipping timeline, orders are delivered within 4–6 working days (excluding Sundays).

However, during peak seasons, festive periods, or major sales, delivery times may be slightly extended due to high order volumes.

📍 Order Tracking

Once your order is dispatched, you will receive a tracking number via email or WhatsApp.
You can use this tracking number to monitor the live status of your parcel.

📞 Customer Support

For order updates or any queries, you can contact us through the following channels:

Call/WhatsApp: 0311 1178101
Email: customercare@1ststep.pk
Social Media: Reach out to us on our official platforms

You can also visit our Contact Us page for further assistance.